New broker tools

We have spent the last few weeks adding a bunch of new tools for brokers who use ForexVPS to white label their VPS solution. From within your broker panel you will now be able to utilise these tools as well as offer your clients a totally white labelled client portal to easily control their VPS from both VNC and RDP.

For more information please contact your account manager who will be more than happy to show you round the new features.

Don’t forget that if you want to white label a forex vps solution just get in contact with us or click here to learn more

Building a knowledgebase

We have started to build up the knowledge base to bring more useful articles for when starting out with a new VPS or maybe some tips and tricks to help get the most out of your VPS.

You can checkout the knowledge base here

If there are any articles that you’d like published please feel free to send us a support request and we’ll endeavor to get something written. Over the coming weeks we’ll be adding more to the knowledge base.

Integrated tickets

We have now integrated our Kayako ticket software with ForexVPS so you can now open and close tickets from within your client area. To open a new ticket, simply login to your client portal by clicking on the “Client Panel” in the navigation, login and you’ll now see an “open ticket” button. Click this and you’ll be able to open a ticket without being redirected to our helpdesk.

This will hopefully speed up the ability to open and speak with our team. Don’t forget we are always around for a live chat if you need to talk to someone right away!

Low latency forex vps

We understand the importance of a low latency connection to your brokers servers and this is why we are in the best data centres around the world providing you low latency connections directly to your broker. To help you we’ve put together a broker latency page which lists the most popular brokers and the latency from each of our data centres. Rest assured you will always have one of the best connections to your brokers when hosting with ForexVPS.

Check out the broker latency page by clicking here